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The Mux Blog

We're a team of engineers, marketers, designers, all passionate about video and the work we create together. Welcome to our blog about video.

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Recover from Rebuffering: Mux Metrics Explained

Published on March 30, 2017 (over 8 years ago)

Recover from Rebuffering: Mux Metrics Explained

Eliot Miller
By Eliot Miller7 min readProduct

Rebuffering can be the most frustrating part of online video for viewers. In this Article we're going to troubleshoot buffering issues with Mux metrics

The Video Startup Time metric explained

Published on March 14, 2017 (over 8 years ago)

The Video Startup Time metric explained

Eliot Miller
By Eliot Miller7 min readProduct

Although Video Startup Time sounds like a simple metric it is vital to understand, but elusive to measure. Here at Mux we know our metrics.

Published on February 11, 2017 (over 8 years ago)

New Dimension - ASNs (What are those?)

Justin Sanford
By Justin Sanford2 min readProduct

Here at Mux, we're working hard at providing valuable insight* into your viewer's experience. One of the ways we do this is with specific dimensions, such as browser, operating system, and country (amo...

Published on January 20, 2017 (over 8 years ago)

Announcing Alerting

Matthew McClure
By Matthew McClure3 min readProduct

One of the core beliefs we have at Mux is that everything we do should help customers improve their platform and viewer experience. We help them understand the overall health of their video delivery pl...

What's new: metric comparisons and global scores

Published on November 15, 2016 (almost 9 years ago)

What's new: metric comparisons and global scores

Jon Dahl
By Jon Dahl2 min readProduct

We've shipped two new features at Mux over the last two weeks. The first is a tool to compare all metrics across two or more specific values. The second is a global benchmark that gives customers an id...

Six things you can do with Mux

Published on October 7, 2016 (about 9 years ago)

Six things you can do with Mux

Jon Dahl
By Jon Dahl3 min readProduct

Since starting Mux this year, we've talked with scores of video publishers. Almost everyone wants more data about their video streaming, and usually people have a couple of specific uses for this data ...

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